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FREQUENTLY ASKED QUESTIONS
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Frequently Asked Questions
The cost of the job is a function of the quantity of the work required and the quality of the work required to complete the project with an excellent result. Korth & Shannahan expects excellent results on the projects we take on. Moreover, we have a 4-Year Guarantee on all our projects. Some of our competitors who cost less can’t even guarantee their work for one year. Although Korth and Shannahan requires a higher cost, the job results and longevity of the paint job more than justify it.
Korth and Shannahan carries Workman’s Compensation and General Liability on our entire staff and on your home. Because of how we choose to insure our operation, the customer's liability is significantly lower when working with us rather than our competitors. We have no cash payroll or revenue which are the factors that make contractors underinsured. Korth and Shannahan is FULLY insured, so when you work with us, you never have to worry about legal issues or getting sued if someone is injured on your property.
Typical lead time in the summer season is about four weeks. However, lead times in the winter are more like two weeks. Regardless of the season, all new projects are given an accurate start date window when project process begins. And, our office will stay in touch with you to fine tune the details as the start date approaches.
The length of the job varies greatly with the size of the job. Our office will coordinate with you regarding the length of your job. A few interior rooms might just take a few days. A full exterior repaint might be 2 to 3 weeks. Communication by our crew with the customer is the critical component when managing the length of the job.
Your job will be staffed with a trained crew of full time employees. We never use subcontractors or day laborers unlike much of our competition. This is critical for our quality control because our trained staff know our process and systems.
Our proposals are contract prices that protect the customer from the problems attached with an "estimate". Painting projects should always be handled with a contract price. Korth & Shannahan is confident in our estimating system and our expertise to measure time and materials so that we can always give a contract price with confidence.
Questions You Should Be Asking Any Painting Company
Korth and Shannahan is a certified lead renovator. We follow our protocol required when working on a house with lead paint. We use a Festool sanding system which is hooked up to have HEPA vacuums. This allows us to remove dangerous lead paint while we capture the dust. Korth and Shannahan is very experienced in handling lead paint and is an expert in the marketplace.
If we caused damage to your property, we will own up to it. Accidents do happen from time to time on job sites, but the important thing is to replace or pay for the item quickly and deal with the situation with complete honesty.
All our painters have their OSHA 10 training. Additionally, everyone on our team are Certified Lead Renovators. Korth and Shannahan holds monthly safety meetings on the second Tuesday of each month. At these meetings we train on a different aspect of job site safety. Safety is a critical aspect to our success at Korth & Shannahan and we take it very seriously.
If your house was well painted you should expect a 7 to 10 year re-paint cycle. Solid preparation and number of coats applied are the critical components to how long your paint job will hold up.
Other Questions
Before hiring any painting company, you should have a basic understanding of their painting process. Good preparation is the key to long lasting and beautiful work, so make sure the company has a sufficient painting process.

This is our process for exterior paint jobs:
  •  All areas are to be protected with drop cloths.
  • All surfaces or to be soaked with mildicide and fully pressure washed to remove all dirt and mildew.
  • All peeling paint to be machine sanded to a feathered finish.
  •  All shingles in detail work to be prepared with hand tools.
  •  All glossy surfaces will be light sanded to assure proper adhesion.
  •  Replacement carpentry (if specified) will be performed to replace all rotten or damaged wood and assure proper adhesion of the paint.
  •  All open seams in siding and trim to be fully caulked to seal out moisture.
  •  All holes and divots on siding and trim to be filled with two component epoxy
  •  All prepared surfaces and bare wood to fully primed.
  •  Factory finish on all gutters to be cleaned. Previously painted gutters to be repainted.
  •  Exterior glass to be razored clean at the completion of the work.
  •  Apply two coats of the highest quality Benjamin Moore or Sherwin Williams paints to surfaces
  •  Job site to be left clean.
Before hiring any painting company, you should have a basic understanding of their painting process. Good preparation is the key to long lasting and beautiful work, so make sure the company has a sufficient painting process.

This is our process for interior paint jobs:
  • All furnishings and floors will be covered and protected.
  • Walls and ceiling will be scraped, patched, sanded. Prep work to be reinspected and recoated with compound as necessary before final coats are applied.
  • Cracks in walls and ceilings will be filled with compound, let dry and sanded smooth.
  • More advanced cracks or receive an application of fiberglass tape. Apply two coats of plaster and sand smooth.
  • Glossy services and trim will be sanded and cleaned it to assure proper adhesion.
  • Rough areas due to previous paint failure will be scraped and sanded.
  • Cracks in the wood trim and along wall/trim interface will be caulked.
  • A stain sealer will be applied to water and tannin wood stains.
  • Work area will be cleaned up and vacuumed. All debris will be taken away.
  • Upon completion, leftover paint will be labeled and left at the job site.
  • Hardware will be removed and reinstalled. This includes curtain rod's, window latches, switch plates, cover plates. Door knobs, thermostats, alarm systems will not be removed.
  •  Apply two coats of the highest quality Benjamin Moore or Sherwin-Williams paint to all surfaces.
  •  Job site to be left clean.
If a painter does not use a proper primer for the surface, the paint could crack quickly, or look dull. We use both oil based and latex primers depending on what's best for the application. Oil primers are better at blocking tannins and stains from the wood. Latex primers are superior with adhesion issues and color blocking.
We use a latex/ silicone hybrid caulk. It's outstanding at sealing out water and is completely paintable.
Low VOC and no VOC environmentally friendly paints are available to you as a part of our specifications. These are high-performing paints without any odor or VOCs. Low VOC paints typically add about 5% to the total job cost.
We specifically use Benjamin Moore and Sherwin Williams paints.
Machine sanding is our preferred way of removing failing paint from the substrate. This removes the maximum amount of paint and allows us to sand the surface to a feathered finish. Machine sanding gives us the best finished product at the end of the job. Moreover, it gives us the longest lasting paint job.